Community Services

Community services provided by ACCA

ACCA provides a wide range of government-funded home and community care services. The majority of ACCA’s service staff has formal qualifications in nursing, social work, and/or aged care. They are supported by an efficient administration team based at head office in Surry Hills. Services are provided in the homes of clients, at community centres, or on ACCA’s own premises. 

Please do not hesitate to contact the appropriate program supervisor or coordinator directly if you are interested in any of the services provided by ACCA.

 

Home Care Packages (HCP)

Funded by Department of Human Services
Head of Home Care Division: Yan Wang

HCP (Western Sydney)
15 Hunter St, Parramatta NSW 2150
Tel: (02) 9687 8981
 Assistant Coordinator: Agnes Chow

HCP (South East Sydney) 
2 Mary Street, Surry Hills, NSW 2010
Tel: (02) 9281 1377
Coordinator: Margaret Leung; Service Assistant: Connie Ho

These services provide high quality affordable and flexible care for the frail older people so that they can continue living independently in the home of their choice as long as possible. These services also support family members, friends and neighbours in their caring role. The type of services include the following – companionship, shopping, light housework, transport to appointments, bill payments, banking, assistance with cooking, showering and dressing assistance, grooming, and outings. A senior staff is on emergency roster 24 hours/7 days.

 

Commonwealth Home Support Programme (CHSP)

This programme is funded by Department of Health and is a consolidated programme that provides entry-level home support for older people who need assistance to keep living independently at home and in their community.



Care Relationship and Carer Support

 

Centre-based Respite Care Centres
The aimed of this service is to contribute to the support and maintenance of caring relationships between carers and their dependent family members by facilitating access to information, respite care and other support appropriate to their individual needs and circumstances. Direct respite care will be provided in day care centres. It allows carers to have a short-term break from their usual caring role.

Centre locations: Chatswood / Pennant Hills / Hornsby
Tel: (02) 9412 3488
Coordinator: Michelle Chan

 

MingShi Dementia Centre-based Respite Care Centres
The objectives of the Dementia Day Centres are to relieve pressure on families and carers. The dementia care-recipients from Chinese background are afforded the opportunities to socialise and meet new friends. Help are provided for them to engage in activities that maintain their physical and mental well-being. Support for carers, information and educational programs, and referral services are also provided.

Centre locations: Parramatta / North Ryde / West Pennant Hills / Chatswood
Tel: (02) 9687 8981, (02) 9412 3488

Coordinators: Rex Leung

 

Community and Home Support 

 

Social Support - Group
The service provides appropriate group activities to the frail aged Chinese according to their requests, needs, abilities and interests. It assists in the development and maintenance of clients’ abilities for independent living, and social interaction. In addition, it also allows the carers and families to have a break.
The program includes social activities, health and welfare talks, gentle exercise, excursions/ visits, handicrafts, games etc. Chinese meals at reasonable price are provided, and transport can be arranged if necessary. A small fee is charged for meals, transport (community bus service) and special programs.

 

Chinese Aged Day Care Centres:

City Centre:
Meeting on every Monday (Mandarin) and Wednesday (Cantonese)
2 Mary St, Surry Hills, NSW 2010
Tel: (02) 9281 1377
Coordinator: Danny Chan

Parramatta Centre:15 Hunter St, Parramatta, NSW 2150
Tel: (02) 9687 8981
Coordinator: Stella Fan

Northern Centre (Kirribilli / Lane Cove / Chatswood)
Tel: (02) 9412 3488
Coordinator: Anne Chau

Northern Centre (Mandarin)
7 Victor St, Chatswood, NSW 2067
Tel: (02) 9412 3488
Coordinator: Yan Jiang

 

 

Social Support - Individual
Services provided includeprovision of community resources, referrals, telephone support service, volunteer home visit for the elderly,  counselling and emotional support.
Prior appointment is essential.

Northern Centre
Suite 103, Level 1, 10 Help St, Chatswood, NSW 2067
Tel: (02) 9412 3488
 

City Centre
2 Mary St, Surry Hills, NSW 2010
Tel: (02) 9281 1377
Social Support Workers: Tammy Wong, Emily Lee

 

Meals Service
This service provides “Meals on Wheels” and centre-based meals for elderly (65 years and above) and people with disabilities. Meals are delivered to their homes by devoted volunteers from Monday to Friday and are also available at the centre.

Chinese Meals Services
2 Mary St, Surry Hills NSW 2010
Tel: (02) 9281 1377
Coordinator: Danny Chan

 

Seniors Groups Program
This program provides assistance and support to self-funded seniors groups that meet on a weekly basis. The groups provide culturally appropriate activities and programs for elderly Australians of Chinese descent.

City Seniors Group
2 Mary St, Surry Hills NSW 2010.
Tel: (02) 9281 1377

Northern Seniors Group
8 Warne St, Pennant Hills
Tel: (02) 9281 1377
Meet on every Friday, 9:00am - 12:00pm
 

 

 

ACCA Service Centres

City Centre
2 Mary St, Surry Hills NSW 2010
Tel: (02) 9281 1377
Fax: (02) 9281 1603
Email: info@acca.org.au

Western Centre
15 Hunter St, Parramatta NSW 2150
Tel: (02) 9687 8981
Fax: (02) 9687 7820
Email: western@acca.org.au

Northern Centre
Suite 103, 10 Help St, Chatswood NSW 2067
Tel: (02) 9412 3488
Fax: (02) 9413 3488
Email: northern@acca.org.au

Southern Centre
1st Floor, 8 Park Rd, Hurstville NSW 2220
Tel: (02) 9281 1377
Fax: (02) 9281 1603
Email: info@acca.org.au