Community Services

Community services provided by ACCA
ACCA provides a wide range of government-funded home and community care and migrant settlement services. The majority of ACCA’s service staff has formal qualifications in nursing, social work, and/or aged care. They are supported by  an efficient administration team based at head office in Surry Hills. Services are provided in the homes of clients, at community centres, or at ACCA’s own premises. ACCA provides a total of two CACP, three SGP, and eleven HACC programs.
Please do not hesitate to contact the appropriate program supervisor or coordinator directly if you are interested in any of the services provided by ACCA.
 

Community Aged Care Packages (CACP)
Funded by Department of Health & Ageing, Commonwealth of Australia
Program Names:
CACP (Western Sydney), 
15 Hunter St, Parramatta NSW 2142.
Tel: 9687 8981. Acting Coordinator: Agnes Chow.
CACP (South East Sydney) and CACP (South East Sydney Housing Linked),
2 Mary Street, Surry Hills, NSW 2010
Tel: 9281 1377. Coordinator: Margaret Leung; Assistant Coordinator: Jin Tao ( temp )
These services provide high quality affordable and flexible care for the frail older people so that they can continue living independently in the home of their choice as long as possible. These services also support family members, friends and neighbours in their caring role. The type of services include the following –  companionship, shopping, light housework, transport to appointments, bill payments, banking, assistance with cooking, showering and dressing assistance, grooming, and outings. A  senior  staff is on emergency roster 24 hours/7 days.
 

Settlement Grants Programs (SGP)
Funded by Department of Immigration and Citizenship, Health, Commonwealth of Australia
Program Names:
SGP (City & Northern Sydney Region)
2 Mary St, Surry Hills, NSW 2010.
Tel: 9281 1377. SGP Officer: Amy Zhang
The aim of the service is to assist new migrants to settle successfully in Australia so that they may participate as full members of the Australian society. Services include providing information, answering enquiries, community education, casework, group work, outreach services, community development and networking, and citizenship workshops. Generally, only migrants who have settled in the country for less than 5 years are eligible for the services.
 

National Respite for Carers Program (NRCP)
Funded by Department of Health & Ageing, Commonwealth of Australia, and Ageing, Disability & Home Care ( ADHC ), Dept. Of Human Services, NSW
Program Names:
North Shore Respite Care Service for the Frail Aged
Centre locations: Chatswood/ Pennant Hills/ Hornsby
Tel: 9412 3488   Team Leader: Amy Chan; Coordinator: Michelle Chan
The aimed of this service is to contribute to the support and maintenance of caring relationships between carers and their dependent family members by facilitating access to information, respite care and other support appropriate to their individual needs and circumstances.  Direct respite care will be provided in day care centres, in which allow carers to have a short-term break from their usual caring role.
 
Chinese Dementia Respite Day Care – Western Sydney Area
15 Hunter St, Parramatta, NSW 2150.
Tel: 9687 8981. Team Leader: Yan Wang
The objectives of the Dementia Day Centres are to relieve pressure on families and carers. The dementia care-recipients from Chinese background are afforded the opportunities to socialise and meet new friends. Help are provided for them to engage in activities that maintain their physical and mental well-being. Support for carers, information and educational programs, and referral services are also provided.
 

Home and Community Care Programs (HACC)
Jointly Funded by Department of Human Services NSW Government and the Federal Government

Centre-based Day Care Services
Program Names:
Sydney Centre Based Day Care

2 Mary St, Surry Hills, NSW 2010.
Tel: 9281 1377. Team Leader: Amy Chan; Coordinator: Thomas Chor
 
Parramatta Western Area Chinese Day Care Centre
15 Hunter St, Parramatta, NSW 2150.
Tel: 9687 8981. Team Leader:  Amy Chan; Coordinator: Stella Fan
 
Multicultural Chinese Aged Dementia Day Care Service
Suite 103, Level 1, 10 Help St, Chatswood, NSW 2067
Tel: 9412 3488. Team Leader: Yan Wang; Program Assistant: Thomas Chor
 
Chinese Aged Day Care Service
Suite 103, Level 1, 10 Help St, Chatswood, NSW 2067
Tel: 9412 3488. Team Leader: Amy Chan; Coordinator: Anne Chau
 
Lower North Shore Centre Based Service
Suite 103, Level 1, 10 Help St, Chatswood, NSW 2067
Tel: 9412 3488. Team Leader: Amy Chan; Coordinator: Anne Chau
The service provides structured and culturally appropriate group activities to frail older Chinese people according to the clients’ requests, needs, abilities and interests. It assists in the development, maintenance of their abilities for independent living, and social interaction. In addition, it will allow the carers and families to have a break.
The programme includes social activities, health and welfare talks, gentle exercise, excursions/ visits, handicrafts, games etc. Culturally appropriate ( Chinese ) meals at reasonable price are provided, and travel could be through self-transport or a home-pick up service. A small fee is charged for meals, transport (community bus service) and special programs. Referrals can be made by medical practitioner, health services personnel, or family members.
 

Elderly Social Support Service
Program Names:
Hornsby, Ku-ring-gai Counselling Support & Social Support Service
Suite 103, Level 1, 10 Help St, Chatswood, NSW 2067
Tel: 9412 3488. Team Leader: Amy Chan; Social Support Worker: Helena Chow
Elderly Support, information, referral and Advocacy Services
2 Mary St, Surry Hills, NSW 2010.
Tel: 9281 1377. Team Leader: Amy Chan; Social Support Workers: Catherine Lau & Emily Ji.
Services provided include counselling, emotional support, provision of community resources, referrals, telephone support service and volunteer home visit for the elderly.

Seniors Groups Service
Program Name:         
City Seniors Group
2 Mary St, Surry Hills, NSW 2010.
Tel: 9281 1377. Team Leader: Amy Chan: Aged Care Worker: Mary Li

This service provides assistance and support to self-funded seniors groups that meet on a weekly basis. The groups provide culturally appropriate activities and programs for elderly Australians from Chinese background.


Meals Service
Program Name:
Chinese Meals Services
2 Mary St Surry Hills, NSW 2010.
Tel: 9281 1377. Team Leader: Amy Chan; Program Assistant: Thomas Chor

This Program provides “Meals on Wheels” and centre-based services for elderly ( 65 years and above ) and people with disabilities. Meals are delivered to their homes by devoted volunteers on every weekday of the year and are also available at the centres.
 
ACCA Service Centres
City Centre
2 Mary St, Surry Hills, NSW 2010.
Tel: 9281 1377    Fax: 9281 1603
Email: info@acca.org.au
 
Western Centre
15 Hunter St, Parramatta, NSW 2150.
Tel: 9687 8981   Fax: 9687 7820
Email: western@acca.org.au
 
Northern Centre
Suite 103, 10 Help St, Chatswood, NSW 2067
Tel: 9412 3488   Fax: 9413 3488
Email: northern@acca.org.au 

 

Latest News

Mon, 20/02/2012
Premier of NSW to officially open Parramatta Centre Review of association’s constitution
ACCA is pleased to announce that the Premier of NSW Barry O’Farrell will officially open the new Parramatta Centre building located at 15 Hunter St, Parramatta.
Sun, 05/02/2012
ACCA Council Member Helen Sham-Ho Awarded OAM
The Honourable Helen Sham-Ho was awarded the Medal of the Order of Australia (OAM) on the 2012 Australia Day.
Fri, 03/02/2012
City of Sydney's Chinese New Year Twilight Parade
ACCA was proud to participate in City of Sydney's annual Chinese New Year Twilight Parade. The parade on 29 January 2012 was the largest Chinese New Year celebration outside of Asia.
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Thu, 02/02/2012
ACCA Chinese New Year Celebration Luncheon 2012
ACCA Elderly, CACP and Dementia Services held a Chinese New Year Luncheon to celebrate the Lunar Year of the Dragon on 1st of February.
Tue, 24/01/2012
ACCA Constitution Review
ACCA is review its constitution in response to Associations Incorporation Act 2009
Mon, 16/01/2012
Western Centre 2011 Christmas Party
More than 130 people participated Christmas party in the Auburn RSL Club on 7th December 2011.
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